FAQ
Answers to questions collectors actually ask.
If your question is not on this page, write to the gallery directly. The same person who reads inquiries reads new questions, and we add the recurring ones here.
Acquiring
How acquisitions work.
How do I acquire a work from JG Art Gallery?
Works under $250 can be purchased directly through the artwork page. Above $250, acquisitions move by inquiry — write to the gallery using the inquiry button on the artwork, or the Contact page. We respond personally, usually same business day.
The reasoning is simple: at this level, collecting is a conversation, not a cart. The piece, the placement, the documentation, and the relationship matter more than the speed of checkout.
Can I place a hold on a piece while I decide?
Yes. We offer seven-day holds in writing, in good faith. Tell us which piece and we will confirm the hold by email. During the hold the work is removed from public availability; if you decide not to proceed, it returns to the Collection at the end of the period.
Are prices negotiable?
The price you see is the price the artist agreed to. We do not run general discounts and we do not negotiate against the artist. For trade partners (designers, architects, art consultants), there is a separate trade structure documented on the Acquire page.
Do you offer payment plans?
For acquisitions above a certain threshold, yes — typically structured as three to six monthly payments with the work shipping on the final payment. Confirmed in writing on a per-acquisition basis.
Shipping & returns
How the work gets to you.
Do you ship internationally?
Yes. We coordinate fully insured fine-art freight worldwide, with export documentation and customs paperwork handled before commitment. Collectors in Tokyo, London, Paris, New York, São Paulo and beyond are routine for us.
How is the work packaged?
Two-dimensional works ship in custom-built crates with corner protection, archival cushioning, and climate-stable packing. Sculptural and forged work ships in custom crates dimensioned to the piece. Insurance covers full declared value, port to door.
What is the return policy?
If the work arrives damaged, we replace, repair, or refund — fully. If you receive a piece and find it does not work in your space, we accept returns within 14 days of delivery for any work over $1,000, with the work returned in original condition and original packing. Shipping both directions is the collector's responsibility on a discretionary return; ours on a damage return.
Provenance & research
The research behind every work.
What is provenance research and how does the program work?
Every work in the JG Collection carries a research file: medium, dimensions, year, exhibition history, condition record, attribution opinion, and whatever ownership-chain documentation exists. For higher-stakes works, we expand the file into a full provenance investigation. The program is documented in detail on the Provenance page.
Do you offer appraisals or valuations?
No. We offer attribution opinion and provenance research, and we provide indicated market range based on comparable sales when collectors need that context. For formal appraisals — for insurance, estate planning, or tax purposes — we refer collectors to qualified appraisers and can provide our research file in support.
Can I bring a piece I already own for research?
Yes. The Provenance program accepts pieces from outside the gallery for research files. Submit a piece with whatever documentation you have, and we will scope what the research file would cover and what it would cost before any work begins.
Do you guarantee authenticity?
We offer documented attribution opinion supported by research, not guarantees. The distinction matters legally and professionally. The research file shows the evidence behind our opinion — what we have sourced, what we are confident about, and what remains uncertain.
Visiting
Coming to the galleries.
Do I need an appointment to visit?
The galleries are by appointment, with extended hours during exhibition openings and recurring evenings — First Friday Art Walk on Bainbridge Island, Last Friday Gallery Stroll in Park City. To visit between openings, write to the gallery and we will reserve the time.
Can I see specific works that are not on the wall?
Yes. If you have identified pieces from the Collection or Viewing Rooms, tell us when you would like to come and we will pull the works out for your visit.
Are the galleries accessible?
Both galleries are wheelchair-accessible at the main entrance. If you have specific accessibility requirements, tell us when you schedule and we will make sure the visit works for you.
Designers & trade
Working with the gallery as a trade partner.
Do you have a trade program?
Yes. Designers, architects, art consultants, and corporate placements work with the gallery through a separate trade program — described on the Acquire page. Trade-portal access is granted on credentialed request.
Can you produce a curated selection for a project?
Yes. Tell us the project — residential install, hotel public space, corporate floor, healthcare environment — and we will build a bespoke Viewing Room shaped to the brief. There is no charge for the work and no obligation to acquire from what we show.
Do you commission new work?
Yes, with roster artists who accept commissions. We coordinate the commission brief, the artist conversation, the schedule, and the delivery. Commission inquiries are handled directly — write to us with the project context.
Question still unanswered?
Write to the gallery directly. New questions get added to this page when they recur. Same person who reads inquiries reads questions.